Reach customers by text
Send concise appointment details to the mobile number used during booking so customers have the date, time and booking reference close at hand.
SMS appointment reminders UK
Automatic SMS appointment reminders that help reduce no-shows
Send booking confirmations and timed appointment reminders by text while keeping email notifications running alongside them. WAppoint tracks SMS delivery and plan allowance so your booking flow stays predictable.
- Automatic booking confirmation SMS
- Timed appointment reminder SMS
- Delivery status tracking
- Plan-based SMS allowance
- Email continues when SMS limit is reached
- SMS can be enabled per business
Track delivery status
WAppoint records the provider message ID and delivery callback so sent and delivered messages can be distinguished.
Control reminder timing
Use the supported reminder timing options from your notification settings without changing the rest of the booking workflow.
Keep email as a reliable fallback
If SMS is disabled or your allowance is exhausted, email notifications continue instead of breaking the appointment flow.
Know how many texts remain
The dashboard shows SMS used, allowance and remaining quota for the current trial or billing cycle.
One system for booking and reminders
SMS is connected to the same appointment, customer and booking data used by your online booking page and calendar.
Frequently asked questions
Can WAppoint send automatic SMS reminders?
Yes. Businesses can enable SMS booking confirmations and appointment reminders, with delivery tracked through the central SMS provider.
What happens when my SMS allowance runs out?
WAppoint skips further SMS sends for that billing cycle while email notifications continue, so booking and reminder workflows do not stop.
Are SMS messages counted twice when delivered?
No. A real provider send consumes one SMS allowance unit. Delivery callbacks update delivery status without consuming another unit.
Can I keep SMS turned off?
Yes. SMS is opt-in per business. Email notifications and the booking system continue to work when SMS is disabled.