Confirm bookings immediately
Send customers a clear confirmation after a booking is created so they can check the service, date, time and booking details.
Appointment reminder software UK
Automatic appointment reminders without the manual chasing
WAppoint helps UK service businesses confirm bookings and remind customers automatically by email and optional SMS, while keeping appointment details, customer records and booking changes connected to the same calendar.
- Automatic email confirmations
- Optional SMS booking confirmations
- 24h, 2h or 1h SMS reminder timing
- Cancellation and reschedule notifications
- Plan-based SMS usage tracking
- Customer manage-booking links
Use SMS for time-sensitive reminders
Enable concise SMS reminders when you want appointment details to reach customers close to the scheduled time.
Keep email running alongside SMS
Email notifications continue independently, so reaching an SMS allowance does not stop booking emails or appointment workflows.
Avoid duplicate reminders
Reminder sending is protected against duplicate delivery so one appointment does not consume the same reminder allowance repeatedly.
Notify customers when plans change
Cancellation and reschedule notifications can keep customers informed when an appointment changes.
Track reminder usage
Businesses can see SMS allowance, usage and remaining messages from the settings area without being exposed to provider credentials.
Frequently asked questions
What is appointment reminder software?
Appointment reminder software automatically sends customers booking confirmations or reminder messages before scheduled appointments, reducing the need for staff to follow up manually.
Can WAppoint send both email and SMS reminders?
Yes. Email notifications and optional SMS notifications are separate channels, so businesses can use email, SMS or both depending on their settings and plan allowance.
When can SMS reminders be sent?
WAppoint supports configurable SMS reminder timing such as 24 hours, 2 hours or 1 hour before an appointment.
What happens if the SMS allowance is used up?
SMS sends are skipped when the allowance is exhausted, while email notifications and the booking flow continue normally.