Stop chasing confirmations. WAppoint sends booking confirmations and timely reminders automatically by email, SMS and WhatsApp, so customers turn up and your diary stays full.
The moment a booking is made — online, over WhatsApp or from your dashboard — the customer gets a confirmation with all the details.
Send reminders 24 hours, 2 hours or 1 hour before the appointment, or all three. Timing is configurable per service, so every reminder lands at the right moment.
Reach customers on the channel they actually use. Reminders go out over email, SMS and WhatsApp from one setting.
Regular, well-timed reminders are one of the most reliable ways to cut missed appointments — and they cost you nothing but setup time.
If a customer reschedules or cancels, reminders are updated or cancelled automatically. No stale messages, no confusion.
Reminder rules are defined per service and run themselves. You can pause, tweak or turn them off from settings at any time.
Customers book online or over WhatsApp and land straight in your shared calendar.
The customer receives an instant confirmation with the appointment details.
Timed reminders go out before the appointment. If the booking changes, the reminders change with it.
Yes. Research consistently shows that timely reminders — particularly SMS sent the day before or the day of an appointment — significantly reduce missed appointments. WAppoint lets you send email, SMS and WhatsApp reminders so you reach customers on the channel they use most.
A confirmation should go out immediately when the booking is made. For reminders, 24 hours before works well for most businesses, with a final reminder 1–2 hours before helping on the day. WAppoint lets you set 24h, 2h and 1h reminders per service.
Reminders are sent as notifications, but customers can always reply in WhatsApp to reschedule or cancel, and the booking updates automatically.
Automatic reminders are available on paid plans. The free plan includes the online booking page with 20 bookings a month, so you can try the platform first.
Text message reminders with delivery reports, built into your booking flow.
Learn moreReminders are part of a complete booking platform, not an add-on.
Learn moreEvery online booking triggers a confirmation automatically.
Learn moreFree plan, no credit card. Add WhatsApp booking, reminders and your online booking page in minutes.