Clinic appointment reminders

Automatic appointment reminders for clinics

WAppoint helps clinics confirm bookings and send SMS and email reminders automatically, reducing repetitive follow-up and keeping appointment changes organised.

  • Automatic email confirmations
  • Optional SMS reminders
  • 24h, 2h or 1h reminder timing
  • Cancellation and reschedule notifications
  • Customer manage-booking links
  • Central appointment dashboard

Confirm every appointment

Send appointment details immediately after a booking is created.

Use SMS for time-sensitive reminders

Send short reminders close to the appointment time when visibility matters most.

Keep email as a reliable channel

Email notifications can continue alongside SMS for confirmations and changes.

Reduce repetitive admin

Set reminder rules once instead of manually chasing each patient.

Keep changes connected

Reschedule and cancellation notifications stay tied to the appointment record.

Track reminder usage

View SMS usage and remaining allowance from the dashboard.

Frequently asked questions

Can clinics use both SMS and email reminders?

Yes. WAppoint supports email and optional SMS reminders as separate channels.

What reminder timing can clinics use?

WAppoint supports configurable timing such as 24 hours, 2 hours or 1 hour before an appointment.

Do appointment changes update notifications?

Cancellation and reschedule notifications can keep customers informed when the appointment changes.