Automate routine follow-up
Once notification settings are enabled, WAppoint handles booking confirmations and reminders without staff sending each message manually.
Automatic appointment reminders UK
Set your reminders once and let WAppoint handle the follow-up
WAppoint automates booking confirmations and reminder messages by email and optional SMS, so customers stay informed while your team spends less time chasing appointments.
- Automatic booking confirmations
- Automatic email reminders
- Optional SMS reminders
- Configurable SMS reminder timing
- Cancellation and reschedule notifications
- Reminder activity tied to each booking
Use email for detailed messages
Email notifications can carry booking details and appointment updates in a format customers can refer back to.
Use SMS for timely nudges
Optional SMS reminders can be scheduled before the appointment for short, direct messages.
Keep booking changes in sync
Cancellations and reschedules update the underlying appointment so customer notifications reflect the current booking.
Choose reminder timing
WAppoint supports SMS reminder timing such as 24 hours, 2 hours or 1 hour before an appointment.
Keep channels independent
Email and SMS work as separate notification channels, so email can continue even if SMS is disabled or unavailable.
Frequently asked questions
What are automatic appointment reminders?
They are booking-related messages sent automatically before an appointment without staff manually contacting each customer.
Can WAppoint send automatic reminders by SMS and email?
Yes. WAppoint supports email notifications and optional SMS notifications as separate channels.
Can I choose when SMS reminders are sent?
Yes. Supported reminder timing includes options such as 24 hours, 2 hours or 1 hour before the appointment.
What happens after a cancellation or reschedule?
The booking is updated and related customer notifications can reflect the new appointment status or details.